Thank you for using Enigma's eSupport System. 

To help you get the most time efficient response possible, please read this suggested format for structuring your ticket request.

Please provide as much of the following information in your ticket as you possibly can. 

In the Subject Line:  The Product Affected - Your Name - Description of your issue

Company Name: Your Company Name

In the Details Area:

   Your Client Name

   Your Name

   The Product Affected (e.g. giving Product Name / version / relevant fields or pages affected / and useful data input prior to issue)

   A detailed description of your issue, including the product affected, any specific page or version details.

   Any other information which you deem relevant to the issue at hand.

   Please attach any relevant screen shots (screen dumps) to the ticket

Thank you very much for taking the time to read this. We hope that it has proved useful. We are always looking for ways to improve our service to you, so if you have any suggestions or ways we can improve our support for you, please let us know by contacting Ben Lemon